❓ Frequently Asked Questions
What is the MOQ for your wall panel products?
The MOQ is 1000 M2 for standard products and 2500 M2 for customized new colors.
What is the typical delivery time?
Delivery usually takes 30-45 days, depending on the specific material and quantity requirements.
Do you provide free samples?
Yes, small samples are free of charge (freight collect or prepaid). For large samples like full cartons, a basic cost may be required.
What certifications do your products have?
Our products are certified by SGS, CE, and Intertek to ensure international quality standards.
What are your standard payment terms?
We typically require a 30% T/T deposit, with the remaining 70% balance paid upon receipt of the B/L copy.
How are the products packaged for shipping?
Standard packaging includes carton boxes with wrap paper, secured on pallets for safe transportation.