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Frequently Asked Questions
Q: When can I get the price?
We usually quote within 24 hours after we get your inquiry.
Q: How can I get a sample to check your quality?
After price confirmation, you can require samples to check our quality.
Q: How long can I expect to get the sample?
It will be ready for delivery in 7-15 days. The samples will be sent to you via express and arrive in 3-5 days.
Q: What about the lead time for mass production?
It depends on the order quantity and the season you place the order. The lead time of MOQ is about 15-30 days.
Q: What are your terms of delivery?
We accept TT, FOB, CIF, etc. You can choose the one which is the most convenient or cost-effective for you. Payment <= 1000USD, 100% in advance; >= 1000USD, 30% T/T in advance, balance before shipment.
Q: Do you support OEM/ODM customization?
Yes, we provide full OEM and ODM services to meet your specific design and branding requirements for wall panels and hardware.
RefDura Panle
